ASP Grundfos Service Report (GSR)

This is for approved Service Partners (ASP) to submit on behalf of Warranty / Service.

USA and Canada

Service Partner USA

Service Partner Information

Requested by: (required)

Requester Email: (required)

Technician Name (required)

RMA / GSR Number (required)

End User Information

Market Segment Support needed?

No Yes

End User Name (required)

End User Account

End User Requested by: (required)

End User Email: (required)

End User Address (Address Line 1, City, State and Postal / Zip Code are required.)

Customer Complaint Information

Nature of Problem (required)

Complaint received by name: (required)

Product Information

Product Number (required)

Product Type (Description) (required)

Production Code (P.Code) (required)

Production codes are seen as 1925
(Year 2019 and week 25)

Serial Number

If serial number is not available, please enter 1

Application Type (required)

Production Country

Motor Type (required)

Failure Analysis Statistics (FAS)

Date Installed (required)

Date Failed (required)

Failing Product No. (Assembly/PN) (required)

Failing Object is the item, complete unit, motor, pump, or electronic device (do not put parts)

Failing Object / Cause (required)

Potential cause for the failiure

Technician Cause Notes (required)

Additional notes to explain the cause and solution from selections above.

Order Information

Order Type (required)

Warranty Determination (Credit) Not a Warrantable failure (Info Only)

Warranty Determination (Credit)

Not a Warrantable failure (Info Only)

Based on analysis, your action with customer

Purchase Order (PO) or Customer Reference

Pricing

Labor rates based on ASP Agreements (credit).
Grundfos kits and spare part product numbers required in order for replacement parts.

Freight Reimbursement

Total for freight for Parts Purchases

Freight Amount

Thank You!

Thanks for submitting the form. Your information has been received, and we appreciate your time and effort.

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